Details about Ninja Mama shipping and returns policies
Shipping for Australian orders is a flat rate of $4.99 per item. We do however offer FREE SHIPPING FOR ORDERS OVER $25 and FREE EXPRESS SHIPPING FOR ORDERS OVER $150. Shipping for orders outside of Australia will be calculated at checkout, however international orders can also be placed through Amazon.
DELIVERY TIME
Orders are generally shipped out within 24 business hours of being received. Delivery time ranges from 7- 10 business days depending on the delivery address and which Australian distribution centre your order will be shipped from. All orders are shipped via Australia Post - please follow up with them if you have any queries regarding your order.
CAN I TRACK MY ORDER?
You will receive an order tracking number within your dispatch confirmation email which you can use to track your order on the AUSPOST website. Once it has been picked up from us it is in the hands of AUSPOST and any delivery enquiries should be directed to them.
Returns - Change of Mind
We are unable to offer change of mind returns on personal care products. Change of mind returns for other products will be accepted. Refunds for change of mind returns will be given in the form of store credit (minus shipping fees). The customer is responsible for return postage costs. Shipping fees are non refundable. If outbound shipping was free then the outbound shipping will be charged (deducted from the refund).
Undeliverable Parcels
In the event your package is returned to our warehouse as undeliverable you will receive a store credit as refund - if outbound shipping was free the store credit amount will be minus the outbound shipping cost
Pregnancy gets nine months.
Birth gets a birth plan.
But postpartum recovery is often an afterthought.
Your body doesn't recover overnight. Recovery changes over days and weeks, and the support you need in the first few days after birth is different from what you'll need later.
That's why we created the Ninja Mama 2-Stage Postpartum Recovery System—a simple way to prepare for every stage of postpartum recovery with confidence.
The first few days after birth are often the most physically demanding. During this stage, your body is recovering from labour, managing heavy postpartum bleeding and beginning the healing process.
Stage 1 focuses on the essentials you'll need in hospital and during those first few days at home to help you feel more comfortable, supported and prepared.
Recommended products:
As bleeding becomes lighter and your body continues healing, your recovery needs change. Stage 2 is designed to support your ongoing comfort, tissue recovery and confidence during the weeks after birth.
These products help you continue caring for yourself as you transition from hospital recovery back into everyday life.
Recommended products:
Every birth is different.
Every recovery is different.
The Ninja Mama 2-Stage Postpartum Recovery System helps you choose the right products for every stage of healing, so you can prepare with confidence before your baby arrives.
