Read the official Terms and Conditions for Ninja Mama. Learn about ordering, shipping, returns, product usage, intellectual property, and legal disclaimers. Clear, simple, and mum-friendly.
Welcome to Ninja Mama. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these terms.
Ninja Mama is an Australian-owned brand offering premium postpartum recovery products designed to support women through the fourth trimester.
By using this website, you agree to:
We reserve the right to refuse service to anyone at our discretion.
We strive to ensure all product descriptions, images, and information are accurate. However:
If you have medical concerns, please consult a healthcare professional.
All orders are subject to availability and acceptance.
Once you place an order:
If an order is cancelled, you will receive a full refund.
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Prices:
We reserve the right to correct pricing errors at any time.
We aim to dispatch orders promptly; however, delivery times may vary depending on location and carrier.
We want you to love your Ninja Mama products.
You may be eligible for a return or refund if:
Due to hygiene and safety reasons, we do not accept returns on opened or used products unless faulty.
This policy is in addition to your rights under Australian Consumer Law.
Nothing in these Terms excludes your rights under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
All content on this website—including text, images, branding, and design—is the property of Ninja Mama and may not be used without permission.
To the extent permitted by law, Ninja Mama is not liable for:
Our liability is limited to the purchase price of the product.
Your use of this website is also governed by our Privacy Policy.
We respect your privacy and handle your personal information in accordance with Australian privacy laws.
We may update these Terms & Conditions from time to time.
Changes will take effect immediately upon publication on this page.
If you have any questions, please contact us:
Email: customerservice@ninjamamahq.com
Pregnancy gets nine months.
Birth gets a birth plan.
But postpartum recovery is often an afterthought.
Your body doesn't recover overnight. Recovery changes over days and weeks, and the support you need in the first few days after birth is different from what you'll need later.
That's why we created the Ninja Mama 2-Stage Postpartum Recovery System—a simple way to prepare for every stage of postpartum recovery with confidence.
The first few days after birth are often the most physically demanding. During this stage, your body is recovering from labour, managing heavy postpartum bleeding and beginning the healing process.
Stage 1 focuses on the essentials you'll need in hospital and during those first few days at home to help you feel more comfortable, supported and prepared.
Recommended products:
As bleeding becomes lighter and your body continues healing, your recovery needs change. Stage 2 is designed to support your ongoing comfort, tissue recovery and confidence during the weeks after birth.
These products help you continue caring for yourself as you transition from hospital recovery back into everyday life.
Recommended products:
Every birth is different.
Every recovery is different.
The Ninja Mama 2-Stage Postpartum Recovery System helps you choose the right products for every stage of healing, so you can prepare with confidence before your baby arrives.
